This Privacy Policy explains how Cashbus, operated by Scalinglocals OÜ, collects, uses, stores, transfers, discloses, and protects personal data when you access or use the Cashbus website, mobile applications, products, services, and related platforms. Cashbus is committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR). By accessing or using Cashbus services, you acknowledge that you have read and understood this Privacy Policy.
The data controller responsible for your personal data is: Scalinglocals OÜ, Harju maakond, Tallinn, Kristiine linnaosa, Liimi tn 1, 10621, Estonia. Registry Code: 14862219. Email: support@cashbus.io. For privacy-related requests, please include 'Data Protection Request' in the subject line.
This Privacy Policy applies when you visit Cashbus.io, use any Cashbus mobile application, create an account, complete identity verification procedures, use wallet services, deposit digital assets, convert digital assets into fiat currency, apply for or use payment cards, access account services, contact customer support, participate in promotions, campaigns, surveys, or events, or receive marketing communications. This Privacy Policy does not apply to third-party websites, platforms, applications, or services that may be linked from Cashbus services.
Cashbus services are intended only for individuals who are at least eighteen (18) years old and legally capable of entering binding agreements. Cashbus does not knowingly collect personal data from minors. If we become aware that personal data belonging to a minor has been collected, we may take steps to delete such information.
We may collect identity information (full name, date of birth, nationality, gender, government-issued identification details, passport information, driver's license information, tax identification information), contact information (residential address, billing address, email address, telephone number), verification information (identity documents, selfie photographs, video verification data, proof of address documents, source of funds documentation, source of wealth documentation, politically exposed person declarations, sanctions screening information), financial information (wallet addresses, account identifiers, payment card information, banking information, transaction references), transaction information relating to deposits, withdrawals, transfers, card transactions, conversions, and account activity, technical information (IP address, device identifiers, browser information, operating system, device type, language settings, time zone settings), and usage information (features used, pages visited, login activity, session duration, user preferences, service interactions).
We collect personal data directly from you when you register an account, complete verification procedures, use our services, contact support, or participate in promotions. We also collect data automatically through cookies, analytics tools, device information, security monitoring systems, and fraud detection systems. Where permitted by law, we may obtain information from identity verification providers, financial institutions, blockchain analytics providers, fraud prevention services, public databases, government registers, sanctions databases, and regulatory authorities.
We process personal data on one or more of the following legal bases: contractual necessity (processing required to provide services requested by you); legal obligations (processing necessary to comply with anti-money laundering laws, counter-terrorist financing laws, financial crime regulations, tax obligations, and regulatory reporting obligations); legitimate interests (processing necessary to protect users, prevent fraud, improve services, manage operational risk, maintain platform security, and defend legal claims); and consent (where required by law). You may withdraw consent at any time where consent is the legal basis for processing.
Cashbus may process personal data to create and manage accounts, verify identity, conduct customer due diligence, detect fraud and abuse, process transactions, provide customer support, issue and administer payment cards, facilitate account and digital asset services, conduct security monitoring, improve services, respond to legal requests, comply with legal obligations, protect rights and property, prevent unlawful activity, communicate with users, send service notifications, and deliver marketing communications where permitted.
Cashbus maintains a risk-based compliance program. We may conduct identity verification, ongoing monitoring, transaction monitoring, source of funds verification, source of wealth verification, fraud screening, sanctions screening, and adverse media screening. Cashbus may delay, restrict, freeze, reject, or terminate access to services where required by law, regulation, compliance requirements, risk considerations, or internal policies.
Cashbus may share personal data with regulated financial institutions, payment service providers, banking partners, digital asset service providers, compliance providers, technology service providers, professional advisors, auditors, legal advisors, regulators, courts, and law enforcement authorities. We do not sell your personal data.
Personal data may be transferred and processed in countries outside the European Economic Area. Where such transfers occur, Cashbus will implement appropriate safeguards including Standard Contractual Clauses, Adequacy Decisions, and other lawful transfer mechanisms recognized under applicable law.
Cashbus maintains technical, administrative, and organizational safeguards designed to protect personal data, including encryption, access controls, multi-factor authentication, security monitoring, penetration testing, and fraud prevention systems. No system can guarantee absolute security. Users acknowledge that transmission of information over the internet carries inherent risks.
Cashbus retains personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and prevent fraud. Unless a longer retention period is required by law, personal data may generally be retained for up to ten (10) years following termination of the relationship.
Cashbus uses cookies and similar technologies to operate services, authenticate users, improve functionality, analyze usage, detect fraud, and enhance security. Users may modify browser settings to manage cookies. Certain services may not function properly if cookies are disabled. See our Cookie Policy for more details.
Cashbus may send marketing communications where permitted by law. Users may opt out at any time by following unsubscribe instructions, updating account preferences, or contacting support. Service-related communications may still be sent even after marketing preferences are withdrawn.
Subject to applicable law, you may have the right to access personal data, correct inaccurate data, delete personal data, restrict processing, object to processing, receive data portability, withdraw consent, and lodge complaints with supervisory authorities. Cashbus may request identity verification before processing requests.
Cashbus may use automated systems for fraud detection, compliance monitoring, risk assessment, and security monitoring. Where legally required, users may request human review of certain automated decisions.
Cashbus may update this Privacy Policy periodically. Updated versions become effective when published on Cashbus.io unless otherwise stated. Continued use of services after publication constitutes acceptance of the updated Privacy Policy.
Questions, requests, or concerns regarding this Privacy Policy may be submitted to: support@cashbus.io. Scalinglocals OÜ, Harju maakond, Tallinn, Kristiine linnaosa, Liimi tn 1, 10621, Estonia. Registry Code: 14862219.